Monday, July 20, 2009

Chronicles of krishNIA

Things I wanted to tell others,

I really was not interested in doing this anyway as a last resort i need some space to fill out so, i want to share chronicles of mine

I dont want to come from the school days for the fact that i could hardly recollect any incidences which i can publish here and moreover the real change happended when i was made to study engineering. I dont want to study engg instead i was eager to get into Loyola college to do B.sc physics since i scored well in that subject in Higher secondary, I never thought that finally i will end up getting an enginnering seat(ECE) in Adhiparasakthi engg college, Melmaruvathur. I dont want to blame anyone for this, ultimately thats Destiny, I accepted it and made up my mind to pursue engg at that college, initial days of my college was really terrible as i have to travel a lot of distance from my residence i should mention here the Train no. 104 which runs between chennai egmore and villupuram at that time, only thing good about my college life was this train journey when the head count travelling by this train to college increased by each and every semester it was great time for us enjoying the journey. At this point of time everything went topsy turvy for me i will start early in the morning from house and come late by return, i could hardly see my school friends nearby my house and i was really moaning to my self why did I do this ??

Semesters rolled by and i got accustomed to the routine set up and the only foremost this which was running in my mind is to finish this damn course. In college lot happended and i was having a good rapport(I think i am honest here??) with almost everyone i sat with and happy days came inside the class room when i relocated my place from the first row to penultimate of last row there was both advantages and disadvantages but the latter was less when compared to the former. It was an ideal place to sleep, mock, look everything also the guy who was sitting near synced with me in all those things which made me feel happy. In the hind sight by almighty's grace i was able to clear all semesters without arrears with a above average percentage( I am a bit "paddips")


There was one company which decided to give me a job for what i was capable of GREAT!! i was on cloud nine when i got the Offer from them at this point of time i decided one thing "WE SHOULD BE COMPLACENT WITH WHAT WE HAVE GOT" it was a BPO job which others prescribed to me as not the one for u MAN!! that was poking me a lot and i thought i should not fall once again into the TRAP of overratism, i very well knew that my well wishers wants me to see as something different and i regret that i have disappointed them and at back of my mind i need to stick to what i am capable of which i rightly did ..

So here we go!! so as called the part in ur career which transforms an individual into an respectable position JOB PLACE. I was lucky enough that i got into a Work atmosphere which i never had thought that i would get in. My initial phase of training was communication training where i got an oppurtunity to be a student of this great lady my communication trainer( "Vanzi" training as they call in BPOs) Ms.Malar Ph.d in English(My apologies that i couldn't recollect the university from which she got that), after Mr.K.S.Pandiyan who was everyone's inspirational staff of ECE dept,APEC i met a teacher who can make an impact apart from teaching. Such a calm, composed, benign Lady who has a very good expertise in the language taught us how the way it should be dealt and only from there i came to how the words should be pronounced as far as persons i have come across she was the one who didnt show up any signs of tense and hard faces ( I am not hurting anyone here Sorry if i sound like that). With her inputs about the language i was pushed up prior to other members in the batch to the next level of training which was technical training. Nothing great happended here!!

After the technical training got over (there was a talk that people who clears Vanzi training will no need to worry about technical training since it is for name sake, so i didnt take tech trainig that seroiously though i performed good there but not outstanding) our batch was sent to the Floor to take calls till that point of time we didnt know that we are going to speak to UK people directly, the company i worked with for was BT(British telecom)in HCL. First month of calls took the S**t out of us and we were totally humiliated by UK customers then later we came to know the process very well and our team was first on the floor for each and every month. One more interesting fact is that language got fine tuned in the due course we were(all who were involved in the process) able to speak english with much ease and most of the cases without flaw this point i was really satisfied that i have gained something out of this work and one of my colleague who even got visa to study in UK just for the sake that he was totally comfortable with the UK accent in the voice test they kept for him in the consultancy through which he fled to UK

Slowly the process was getting tougher with calls flooding in and the job became hectic for me and for the rest of the members too. There was complete unity in us and information was shared among ourselves in a healthier way also it was very competitive i was really happy that i have got into environment where u can share ideas and work as a team. I liked the Work culture but not the Work so i decided to leave this one and try for someother job